カウンタースタッフは最悪もう2度とナショナルは利用しない

It was really unsatisfactory. The rental company made an error with the return location and charged extra for returning the car to a different location.

The staff were very polite. I was given a choice of several cars. As recommended by the service staff, I selected a Toyota Camry. To my delight it was a near new car. I was running late on the return and only had 3/4 of a tank of gas. To my surprise (and further delight) I was given a $10 rebate towards the fuel cost and only charged $6. I very much appreciated this. Next time I rent a car it will be with National at the John Wayne Airport.

The booking platform was easy to use. As an international driver, I was happy with the price, inclusive of the insurance. I used the Price Drop service and saved a further $35. However, I was nervous that the rebooking would not be confirmed and I would miss out on getting a car. It was reconfirmed. But i was anxious until it was. In the future I will use price drop only when I book many weeks in advance of my trip. That way I can turn it off and not risk losing the car.

National was great. no shoddiness or crazy amount of deposit. and got a free upgrade. and they truly meant that as well. didn't come back home to a massive bill on my credit card. will use them again in the future

Perfect, as always!

Very covenient and the best competitive prices