Noticed we had a lot of luggage and upgraded our car!

The rental process was relatively smooth with no mandatory extra charges. Initially, they said they couldn't find my reservation, but eventually, they rented the car to me. Communication was a bit difficult due to my poor English. Returning the car was very straightforward; the inspector mainly checked the exterior for damage and if the fuel tank was full. Overall, it was a good overseas driving experience.

Quickly and efficiently dealt with both when collecting the car and when returning it.

As always offered a very good price.

Being able to use a debit card for the holding fee was very helpful, however could be more clearly communicated.

Like: Hire desk easy to find just after carousal, friendly and helpful guy on the desk. Less than 5 mins walk to pick up car which was on the airport – however the walk is not covered so you are exposed to all the elements! Car was easy to find there was more damage on it than advised, I would recommend that you check just to be on the safe side and as not to incur further costs, although this was quickly resolved by the staff on site and we were on our way!! Same on return quick and easy drop off.
Dislike: That the car had more damage than stated on the paperwork originally provided - this should be more accurate