Hertz is a few kilometers away from Los Angeles airport. The queue wasn't too long, but they did try to upsell. I booked a mid-sized SUV like a Toyota Rav4 or a similar model, but they said Rav4 or Ford Escape would cost extra. Initially, they gave me a Jeep SUV with over 30,000 miles, which seemed to be a Compass. I didn't want it, but couldn't choose freely in the parking lot. I had to go back to the counter, and they gave me a slightly newer Jeep Compass. I insisted I didn't like Jeeps, and there were many Nissan Rogues in the parking lot. Finally, they gave me a Nissan Rogue.
It was okay. I arrived in Los Angeles at 11 PM, and when I found the rental office, there were only two counters open. I waited nearly two hours to get the car. However, the process of giving me the car was straightforward, unlike some companies that secretly downgrade you a level. The car was relatively new as well.
The check-out process was slow, and they kept trying to upsell. Returning the car was very convenient, navigation was accurate, just dropped off the key and left, very efficient.
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