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Live chat Email us Service Code: 2865291035
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Would not recommend

Reviewed: Sat, Apr 13, 2024
About YESAWAY: 6.0 /10
Customer service was terrible. Staff refused to acknowledge my credit card rental insurance
Reply by Qeeq:
Have you offered your own insurance at pick-up or your credit card with enough credit line? As you booked a no/limited protection package, you need to offer your own insurance. Any requests, please feel free to contact us.
Mini Van | Toyota Sienna or similar

Relevant Reviews on YESAWAY in United States

Nathaniel Kell(e)y

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Reviewed: Tue, May 7, 2019
About YESAWAY: 10.0 /10
The service was very satisfying. We arrived at midnight, and the procedures were completed quickly.
About QEEQ: 10.0 /10

Ulysses Terry

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Full-Size Van | Fiat Ducato or similar
Reviewed: Sun, Oct 21, 2018
About YESAWAY: 6.0 /10

Christ Austen

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Reviewed: Tue, Mar 5, 2019
About YESAWAY: 8.0 /10
Good attitude

M.Breskin

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jan 25, 2019
“My Very Excellent Experience Using YesAway Car Rental”
About YESAWAY: 9.0 /10
The car had some scratches and dents, but otherwise it was fine. Picking up my vehicle was smoothe. Dropping off, had a bit of a wait to get to the airport. First said it would be 5 minutes. I waited at least 5 minutes, then said it would be an additional 10 minutes. When I indicated I really needed to make my flight, then then took me to the airport. Other than that I think Yesaway is great, better than any Car Rental I have ever experienced. Prices are quite reasonable and hoping them keep them that way. Would like to see a little more customer service available at the counter when walking in. Overall the place seems empty, but the upside is that there isn't a huge crowd to compete with time wise. Overall I would give Yesaway a 9.8. I am very happy with them and would like to make this my Car Rental of Choice. Thank you Yesaway, and especially Thank you to Isaic who helped me when picking up my car rental. Michael Breskin
About QEEQ: 10.0 /10

M.Dixon

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Standard | Ford Fusion Guaranteed model
Reviewed: Tue, Apr 17, 2018
“Very good experience”
About YESAWAY: 9.8 /10
Like: I was very satisfied with the price I received. For the vehicle I rented. I was a bit confused at first, on where to be for the pick up. This is an off airport site, location. It was a lot easier then I anticipated. I needed the car for a few extra hours and the added fee was fair, in my opinion. I will be back in July and i will use them again.
Dislike: I had a hard time understanding some of the conversation held over the phone.

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