Europcar Sydney Kingsford Smith Airport (SYD) Review: Pickup/Drop-off Very good, Cleanliness Very good, Customer Service Poo......

Dan Madden

Australia

Reviewed: Mon, Mar 25, 2024

About Europcar: 7.0 /10

Appalling service. Not the car I booked. I booked a hybrid. When I realised and asked for car I booked I was told I would have to wait 1 hr.

About QEEQ: 8.0 /10

Mg Hs+ Excite image

Sydney Kingsford Smith Airport(SYD)

Medium SUV | Mg Hs+ Excite or similar

2-day rental

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Spencer Toland

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Reviewed: Wed, Jan 29, 2025

About Europcar: 10.0 /10

Very convenient, no difficulties at all.

About QEEQ: 10.0 /10

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About Europcar: 10.0 /10

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Reviewed: Sat, Jun 15, 2019

“Finally some professionals”

About Europcar: 10.0 /10

Keep it up guys!!!

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C.Midori

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Reviewed: Tue, Apr 24, 2018

“Overall Satisfied”

About Europcar: 9.2 /10

Like: Europcar will be always my first option as I will be my first option always. I'm quite familiar with their requirements, procedures and they always offer better deals and great service.
Dislike: The staff members are always very nice and friendly at Europcar Artamon. However, this time the guy in the reception was a pretty amateur. It took me a long time for me to pick the car up. I had to provide all my information again despite of my online prebooking was done weeks before. I am also a privileged member of Europ Car and they always have my information available in their system. This guy even asked my passport run back at the office to make a copy (??) did not get why as my driven licence was provided. Quite uncommon if you're not from overseas. The procedures this time was very uncommon and that's why I will not give 100% satisfaction.

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