Pretty good.

The car was a bit old with some scratches, but it didn’t affect driving. The service was good, convenient, and efficient.

The service was excellent, with minimal queuing and an acceptable wait for the car. I rented the car for 13 days; it was a Citroen C5. Upon returning the car at Paris airport, I accidentally scraped the right front wheel against the curb due to the narrow lanes in the parking area. There was some dust on the car. EUROPCAR charged me 287 euros for repairs without providing any repair invoices or pictures, which left me quite puzzled.

Waited way too long to get the car which in a digital age is ridiculous. Things like driving licence etc can surely be scanned and sent in advance. No chance to review car condition. No one came with us to the car to check condition or to confirm where any existing knocks or scrapes. The result is them claiming an existing scrape was cause by me when we had absolutely no problems with the car. Furious. I have fully comp but that isn’t the point.

Easyrentcars was great. Slick and easy.