After leaving the airport, you need to contact the branch to arrange a shuttle bus for pickup. The branch is located about 1.5 kilometers from the airport. Alternatively, you can wait at the airport pickup point as the shuttle buses operate continuously. Overall, the service was excellent, and they upgraded me to a larger vehicle.

The car rental process was very convenient.

Communication in English was generally understandable.

I have also completed an independent review from them. This is not my first time using East Coast and won't be the last. There are as consistent as a Rolling Stones hit single. Always a great experience. Highly recommended. Many thanks.

Well done QEEQ. Never heard of your company before an took a punt. Absolutely impressed. I deceived to change my bookings expecting a nightmare and instead encountered a dream. Great digital offerings and you saved me some coin. Even installed your app and likely to keep it. Well done on a fantastic E2E customer experience.

Great Car and Customer Service