Easy. No surprises.

Fairly satisfied, but the damage compensation fees exceeded the estimated level. Since no photos were taken at the time, the requested damage pictures via email and phone have not been provided. Asked for a contact email from the rental company on-site, but they didn’t provide it. Follow-up contact received no response. Will not choose this company again in the future.

The rental company had excellent service, and there weren't too many people, so I barely had to queue.

Car was as expected and performed up to expectations although I only did 75 km

Booking handled easily and professionally and every was performed as expected.

Some of the staff were brilliant and very helpful. One particular staff member was unprofessional and inattentive and quite rude. We had a few issues with the car. A tire had popped and when we went to change it there were parts missing from the jack and the spare was flat. I wish I had paid better attention to staff members names as one of them was outstanding. His customer service was impeccable and you could see he loved his job. The other made me feel uncomfortable and seemed like he wanted to aggravate the situation

when we went there, car has flat tyre already, nobody pre checked before us. no apologies wasting our time but staff rudely talk. they managed another vehicle for us which was cheaper than what i paid and staff was asking more money than what was on easyrentcars.com , i showed them amount in print out paper. finally it took more than 40 mins to get the car. don’t recommend east coast specially poor staff service