Great experience all round...

The car rental process was very convenient.

The attitude was lukewarm, and they said the insurance from Zuzuche was not good enough, recommending an additional $17 per day insurance to reduce the deductible to $500, otherwise, it would be $5500 if something happened. You could also choose not to buy it! The pick-up staff had a cold attitude. When I got to the company, I encountered a Chinese staff member who also mentioned the cold attitude of the pick-up staff and was indifferent as well. They kept saying the Zuzuche insurance was useless. When I rented a car via Zuzuche at the Gold Coast, that company never mentioned anything about the insurance. I suggest Zuzuche provide renters with clear guidelines and regulations about the insurance.

Great Car and Customer Service

The car was ready and waiting. It was clean and full of fuel. It was an easy seamless process.

First time that I have used this App and it is really good. Helpful and got me a good price. I appreciated the reminders that it sent me. I’ve already booked my next hire through it.

when we went there, car has flat tyre already, nobody pre checked before us. no apologies wasting our time but staff rudely talk. they managed another vehicle for us which was cheaper than what i paid and staff was asking more money than what was on easyrentcars.com , i showed them amount in print out paper. finally it took more than 40 mins to get the car. don’t recommend east coast specially poor staff service