This rental company is the most demanding one I have encountered in my ten-plus years of renting cars abroad, hands down. The mileage allowance they provide is limited, and the car body had numerous damages. It was the worst vehicle condition I have ever rented. During the return process, they conduct an extremely thorough inspection; the staff literally get on the ground to check every corner and feel every inch with their hands, determined to find issues. I’ve never seen a rental company operate like this in over a decade. Additionally, this company requires your driving license to show the date you first obtained it to verify you have held it for more than two years. My license was renewed after five years and only displayed the date of issuance a year and a half ago. I had to dig up an old photo of my previous license to resolve this, almost preventing me from picking up the car. Not every country includes the first issuance date on their licenses, so such requirements should be clearly listed by the company. I strongly advise against choosing this company to avoid unnecessary hassle.

The service was very good, and they asked if additional insurance was needed.

Staff were nice, not pushy on extra insurances or anything

The store is a bit far from the airport, requiring a shuttle bus. You need to call for the shuttle and wait for it to come. If you're unlucky, the wait can be quite long, which is not a great experience.
Returning the car is better, just navigate to the store and return the car, then take the shuttle to the airport.
Insurance is recommended but not pushed aggressively.
The car I got was not ideal. I originally booked a Skoda, but ended up with a Citroen C3 with almost 40,000 kilometers on it.

Extremely cheap booking but they made it up by charging 14x as much to add an additional driver at the counter. The car had several small scuffs and dings on pick-up but they decided it had an additional scratch on a wing mirror on return - it didn't - and are trying to charge me 90 euros for it.