I had a very bad experience. There were long queues, and the staff kept coming up with various reasons to make us upgrade the car by paying more. The car they provided wasn't the one we reserved, and the trunk couldn't even fit our luggage. We had to pay extra to get a suitable car in the end.

There was a long discussion with the company regarding insurance issues, unclear if it was a website or rental company problem.

Todo muy bueno

Muy bueno todo

The time spent waiting to get served at the Budget desk in Orlando International Airport was ridiculous. There were only 3 staff on duty and they spent a long time trying to sell add ons and extras to the customers instead of trying to keep the waiting time down. The car could have been cleaner and there was some slight damage on the car that made me nervous that they might try to charge me for it as nobody comes with you to get the car.

Price drop protector didn't do anything for me.

I had reserved a convertible mustang but they did not have any convertibles. Then waited 30 mins to get alternative car.