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Very good experience with ALAMO

Reviewed: Sat, Dec 30, 2023
About Alamo: 10.0 /10
The service at pick up and drop off was exemplary. Staff were very helpful.
About QEEQ: 10.0 /10
Good price. Price drop guarantee is a bonus. Excellent service.
Standard | Opel Insignia or similar

Relevant Reviews on Alamo London Heathrow Airport

Devin Gunther

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Reviewed: Sat, Aug 24, 2024
About Alamo: 10.0 /10
The car rental process is convenient.
About QEEQ: 10.0 /10

N.Seemakurti

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Mini | Toyota Aygo or similar
Reviewed: Tue, Oct 22, 2024
“Excellent experience”
About Alamo: 10.0 /10
Team was very friendly and understanding, will recommend taking car from them.
About QEEQ: 10.0 /10

Gladys Sainsbury

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Reviewed: Thu, Feb 29, 2024
About Alamo: 10.0 /10
Pretty good
About QEEQ: 10.0 /10

Tobey Crichton

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Reviewed: Thu, Feb 14, 2019
About Alamo: 10.0 /10
Shared location with Enterprise, same service. A £200 deposit was taken when picking up the car and refunded upon return. It took around 30 hours to get the deposit back into my account. They only checked the tires and exterior when returning, even though it had rained and was a bit dirty, it didn't affect the inspection.
About QEEQ: 10.0 /10

L.Lai

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Intermediate | Skoda Octavia or similar
Reviewed: Tue, Nov 12, 2019
“Disappointing downgrade. Poor value for money.”
About Alamo: 8.3 /10
The pick up and drop off were handled efficiently and there were no queues. The car I booked was an intermediate car but I was downgraded to a Nissan Juke, a subcompact Jeep that could only take one big bag in the boot and I had two large bags and an electric guitar plus two hand luggages. It was a disappointment to be downgraded but the Alamo agent wanted to charge me GBP 10 per day for an upgrade and there were no intermediate cars. I was offered either a Nissan Juke or a Vauxhall Astra, both of which were smaller than the car I booked. I am very disappointed and hope to receive a partial refund for this downgrade. There was a problem with the petrol gauge. I pumped petrol until it clicked off. When I drove off to return the car I noted that the petrol gauge was still one bar below full which is what it was when I pumped GBP 8.24 worth of petrol. So I drove back to the petrol station and it clicked off again after I pumped GBP 2.24 worth of petrol but I added a little more till GBP 2.40. The petrol gauge still showed one bar below full tank. I pumped another GBP 1.17 of petrol and it clicked off again but the gauge still showed one bar below full. So I just returned the car with the petrol gauge showing one bar below full which is what it showed before I topped her up the first time!!!!! There must be something wrong with the petrol gauge.
About QEEQ: 10.0 /10
It was very easy to book using the Easyrentcars App.

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