Okau, BUT!

DonSco

Australia

Reviewed: Wed, Dec 20, 2023

About Europcar: 9.0 /10

Not happy about the hidden costs for insurance for windscreen and headlight glass. Then told that excess of $ 5000 if the car was involved in an accident. The Vehicle is very unsafe to drive. Wanted a Carolla and got a Chery as an upgrade. The lane detection not very accurate and the auto correct to aggressive, causing me to have hold the steering more intensively, hands sore after driving. the speed notification shown on mthe dashboard, inaccurate to whats on the road. Sometimes showing 80 or even 50 on a 100 km zones. At times GPS on phone would warn of speed limit on the road and the indication on the dash would be different. Will not drive this type of vehicle again.

About QEEQ: 8.0 /10

Booking platform is okay and everything webt well that side.

Toyota Corolla image

Perth Airport(PER)

Compact | Toyota Corolla or similar

3-day rental

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Relevant Reviews on Europcar in Australia

Doris Harvey

Australia

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1 days rental

Melbourne Airport(MEL)

Reviewed: Mon, Jan 15, 2024

About Europcar: 10.0 /10

Very convenient, had to wait a bit because there were many people during pickup.

About QEEQ: 10.0 /10

Ira Julia

Australia

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1 days rental

Melbourne Airport(MEL)

Reviewed: Sat, Jan 19, 2019

About Europcar: 2.0 /10

They said we could just hand over the keys when returning the car. However, after returning home, we received a charge without any explanation.

Lilith Maria

Australia

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1 days rental

Reviewed: Mon, Feb 26, 2018

About Europcar: 2.0 /10

Long wait time for picking up the car

Elvis Lee

Australia

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1 days rental

Reviewed: Sat, Sep 17, 2016

About Europcar: 10.0 /10

The store is within walking distance from Southern Cross Station. We were four people, and two of us took an Uber with four suitcases, costing 8 AUD, while the other two took the tram. The car rental company is very professional, and the staff explained everything patiently. We left a 100 AUD deposit, which will be refunded 7 working days after returning the car. However, we haven't received it yet. Returning the car at Avalon Airport is also convenient. Just park the car at the designated rental parking lot and drop the keys in the Dropbox at the car rental counter in the terminal. Local time at the airport and major streets and scenic spots can be seen locally.

About QEEQ: 10.0 /10

C.Buchanan

Australia

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x4
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3-day rental

Medium SUV | Mg Hs Essence or similar

Brisbane Airport(BNE)

Reviewed: Thu, Dec 22, 2022

“Positive and helpful service that got us on the road!”

About Europcar: 9.0 /10

As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.

About QEEQ: 10.0 /10

During the booking process, I accidentally booked a car at the wrong pick up time. I applied for a refund and rebooked the car. A few hours later, I received a call noting that I had made two bookings and confirming the refund. It was a great piece of customer service that put my mind at ease that the correct booking was in place. I would recommend QEEQ again on the basis of this attention to detail. Clearly there was a flag system in place and I appreciate the confidence that that gave me about my booking.

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