Good Platform, Nice Staff but Fair Car condition

There aren't many people, and only one or two employees will serve you. They'll politely suggest you buy full insurance, but if you have any issues, you still have to call different numbers for help. Once you pay, they'll give you a sheet detailing what to call for each situation.

Airport pickup and drop-off are very convenient. All the staff are friendly. Returning the car only involves checking the fuel gauge, no excessive procedures. Although the vehicle has over 90,000 kilometers, it is well-maintained and looks relatively new.

清掃が間に合わず、ピックアップに20分ぐらい待ったが、スタッフの女性の対応はとても丁寧だったので、気持ちよくレンタルすることができた。

値下げプロテクターはすべての車に適応れる訳ではないことを事前に知らせる必要がある。 メールでの質問に素早く返信してくれて助かった。

Things went very smoothly for vehicle pickup and drop off. Very easy. The girl at pick up was very helpful. They could provide better instructions to find the shuttle pickup area is the only suggestion.

Terrible customer service at pick up and drop off-lazy employees, huge line, no smiles, poor communication. Will never use apex or easy rental cars again