Good service

I am very satisfied with this car rental experience.

Shuttle pickup location a long distance from airport with bags. Outdoor walk subject to weather.

Rental with Apex through QEEQ while in Hamilton was a good price. But in Wellington I rented with yesaway through Momondo as their prices were better. Now feeling my QEEQ membership may not be cost effective

Handed an ancient model of the vehicle - despite a new model being shown when I booked. Refused to take the car as it wouldn’t fit our luggage and was a Wreck but apex demanded more money. Had to argue with staff for half hour who were extremely rude. I will make it my objective to tell as many people as possible about this joke of a company

Like: All good
Dislike: Nil

Like: Good location.
Dislike: Difficult to add a second driver after rental had started. We would have had to go back to the location to show the licence in person. Would be much easier to send in a photo or scan.