Pretty good and fast service at Apex but car selection is not adequate

It was very straightforward, they didn't even mention the car's condition. Later, I found there was damage when I looked at the photos. Returning the car was very easy, they only checked the fuel gauge.

Excellent car and experience

I didn’t like the surcharge for early drop-off. Also I didn’t like the surcharge on tolls. They should just be passed on to my credit card.

Car was great but we had an early international flight and it was a hassle, almost missed our trip back to the US because the office was not opened before 8am and we had to go to another location to drop the car (and wait 30+ minutes for the next shuttle). Otherwise all was great, loved the car, the support staff was really good, just that drop off and not knowing that we could not drop off early was a pain.

Counter help at pickup was friendly and helpful. I noted that the tire tread was very close to required safety replacement. Then during trip a piece of gravel poked a hole through tread surface and the tire shop would not repair it due to tread depth. I ended up having to buy Apex a new tire. Still waiting, for the return of the $100AUD deposit for toll charges.