Easy to book online, IT systems failed at collection, but car hire experience was altogether good.

The car pickup and return process was very smooth and simple, making the trip very enjoyable and satisfying.

The car was a lower class of vehicle but was good and did what I needed it to do. Good on fuel. Staff were helpful and process at pick up and drop off

Qeeq was easy to use. Only issue is enquiring about reduced price as it was a lower class of vehicle than I was meant to get. They are dealing with it and keeping me updated.

I had initially upgraded my vehicle expecting it to provide more convenience, but unfortunately, I lost 2 days and a night due to issues with the vehicle. I am grateful for the taxi provided to Edinburgh Airport to resolve the matter, but the delay impacted my plans for that day, night and following day. Additionally, I had taken out two rentals (a van and a car), but was only informed when picking up the van that this was not allowed because of company policy. This left me unable to complete everything I had planned and I need to come back at the end of this month. All of which would have been fine if it was not for the unfortunate timing and reasons for renting the vehicles, my mother had passed and I needed to move my life back down to London. Two very stressful situations. I’ve been a loyal Enterprise customer for some time now, frequently renting from your branches at Edinburgh/Stansted Airport, Perth, and Bow. The staff at all three locations – Cameron, Elliot, Jack (Edinburgh), Katy (Perth), and Tam, Jamil, and Rob (Bow) – went above and beyond to make up for the lost time, sleep, and money during this period. I truly appreciate their efforts. Especially Cameron, he really stood out to me and helped me immensely.

qeeq worked great

Both pick-up and drop-off were very fast

All staff excellent at the pick up and drop off. Not the ideal location so it takes time to get the cars to from time to time, but they were more than happy to quickly arrange.