It was awesome once I arrived to the Hotel to pick the car up.

I didn't get the car I expected which was fine but the first car they tried to give me , the seats were so filthy, I couldn't possibly rent it. They tried to tell me they were "just stains, not dirt". After waiting another half hour, they finally found us another respectable car

Knowledgeable and helpful counter staff.

Booking platform works.

The shuttle driver and agent at the rental location were very cold and impersonal on pick up. Luckily on drop off there were different people.

People were great but the van was beat up and dirty. It served its purpose.

Like: Fast Shuttle experience, great customer service, and friendly staffs. We received the car that was better than what we had imagined. Thank you.
Dislike: The rental location is a bit too far, but the shuttle was fast.