It was awesome once I arrived to the Hotel to pick the car up.

Impressed with counter people

Professional & knowledgeable counter staff. Helpful service personnel.

Smooth operation.

Horrible service picking up the car. Talking with someone over skype. No agents at site could assist had to wait until someone was free in another city.

Need to run contineous shuttles from airport to pickup location Or set a counter at airprt

This rental was definitely a good deal. And the experience was close to an experience with larger, more established rental car companies. But if I may suggest... It was reasonable to specify “no smoking” as the contract was completed and as the car was released. However, to specify the car should be returned in clean condition, “no pet hairs and trash”, made me paranoid the entire time I had the car. I am a fairly neat person, no other rental car company I have dealt with has told me to return the car clean.