it is crazy not to see the insurance options and fees and to discover them only at the counter!

Cars are old they didn’t have my car type so I ended up with an old mini van. Takes about an hour to pick up your car. It’s offsite location

Long wait to check in and out Non maintenanced vehicles Slow dragging and required a oil change. The next day I begin my rental the oil change signal continued to come on, dirty, shoes under seat and trash in doors and backseat. Overall horrible experience will never rent from Ace again. Ripoff once they get your money they bring out raggedy cars, taking advantage of out of towners.

They did not provide the requested mid-size SUV. They assigned three to me and asked me to wait for them being cleaned. Within 5-10 min these cars were given to other customers. I had to take a small vehicle and bring it back for an exchange next day for the reserved SUV. I wasted hours and money for their mistake and mistreatment.

Amount due at pick up was not even close Amount was to be close to 180.00 Clerk did not want to see invoice number,instead he ended up charging me for another persons rental of 3 days instead of my 7.My rental went from 180.00 to near 400.Not the best experience i have have with car rental,nickle and dimed me to death.Most likely not rent wit company again.

The only downside was taking 2 shuttles