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Live chat Email us Service Code: 8156342125
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Excellent other than pickup delay due to understaffing

Reviewed: Wed, May 8, 2019
About EZU: 8.7 /10
Counter staff excellent. Had to wait a very long time to pickup as the only staff attendant was at the airport picking up others then we had to wait for them to organise their vehicle which took a very long time. Drop off time and staff fantastic
About QEEQ: 10.0 /10
Economy | Mazda Demio or similar

Relevant Reviews on EZU AUCKLAND AIRPORT

S.Singh

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Nov 6, 2019
“Great Services”
About EZU: 10.0 /10
The car rental experience was great and great customer service. I forgot my phone and they kept my phone with them. Great Services 10/10.**********. Cheers
About QEEQ: 10.0 /10

Jordan

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Economy | Mazda Demio or similar
Reviewed: Mon, Nov 4, 2019
About EZU: 9.3 /10
Does not accept AMEX or Debit cards - otherwise easy. Pick up from airport can add 30 mins to time.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Sep 7, 2019
About EZU: 7.7 /10
Surprising good quality of the vehicle given the price. When we picked up the car, the guy took about 20 photos of the car including the inside, seemed excessive. When we brought it back, they wouldn't give me a receipt and the whole process of returning it seemed a bit sketchy, but hard to beat the price we paid.
About QEEQ: 8.0 /10

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Economy | Toyota Yaris(2013-2015) or similar
Reviewed: Tue, Aug 6, 2019
“Heavily overcharged for a small ding that I didn't cause”
About EZU: 6.3 /10
On drop off, they will definitely go out of their way to find the smallest ding or scratch possible. I was charged $500+ for a tiny ding on the front bumper, even though the staff said it'd probably be around $150. Definitely not worth the cheaper car rental rate when they appear to make their money off small dings that you didn't cause.
About QEEQ: 10.0 /10
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S.Okumura

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Economy | Nissan Tiida or similar
Reviewed: Sun, Mar 10, 2019
“Reasnable”
About EZU: 6.7 /10
A bit difficult to find staff, needs easy sign to find company car
About QEEQ: 7.0 /10

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