The company upgraded us to a Nissan Teana for free. The handling was excellent.

On drop off, they will definitely go out of their way to find the smallest ding or scratch possible. I was charged $500+ for a tiny ding on the front bumper, even though the staff said it'd probably be around $150. Definitely not worth the cheaper car rental rate when they appear to make their money off small dings that you didn't cause.

I was happy with the service. There were marks on the car that were not not noted on rental agreement. Very excessive reference to pictures taken to check for damage. I had no way of knowing when picture taken as was not present.

The review process to confirm car returned in acceptable condition took longer than expected compared to other rental firms.

Like: Efficient, friendly, top value for money

Like: Firstly, the cost for 3 days hire was fantastic. Car was clean, staff were friendly and chatty. I have already recommended you to a number of my friends.
Dislike: The car was a little old and occasionally made some funny noises. i was a little worried i was going to break down.