Aggressive upsetters

A.Kenny

France

Reviewed: Wed, Jun 7, 2023

About Keddy by Europcar: 8.0 /10

Car was fine. Guy at the counter was very aggressive in upselling insurance etc. Made it seem like it wasn't optional. I had to challenge him to get him to remove the extra insurance and he said "we should at least add the breakdown cover for only €5 per day" and made it sound like I had no choice. Was not a pleasant experience.

About QEEQ: 10.0 /10

Qeeq was great as always

Reply by Qeeq:
The counter staff might show you insurance or other services for charges, you could choose them according to your needs and confirm the estimated charge on the contract. If you met a hard sell, please contact us at the counter immediately.

Keddy by Europcar

Bordeaux Airport(BOD)

Bordeaux

France

Mini | Fiat 500 Electric-electric or similar

4-day rental

Relevant Reviews on Keddy by Europcar in France

E.Keenan

France

10-day rental

Small SUV | Hyundai Tucson or similar

Keddy by Europcar

Marseille Airport(MRS)

Marseille

France

Reviewed: Sat, Aug 31, 2024

“Smooth booking”

About Keddy by Europcar: 10.0 /10

Car was very good. Wait to collect was frustrating because Saturday afternoon appears to be car rental busiest time.

About QEEQ: 10.0 /10

Booking platform is great.

Jacqueline Huggins

France

1 days rental

Reviewed: Sat, Jun 8, 2024

About Keddy by Europcar: 2.0 /10

Poor service and mandatory additional charges

Jeffrey Carnegie

France

1 days rental

Keddy by Europcar

Paris Charles de Gaulle Airport(CDG)

Paris

France

Reviewed: Sun, Jun 9, 2024

About Keddy by Europcar: 2.0 /10

Unauthorized charge without contract terms; no mileage limit clearly stated in the contract, and the counter staff did not ask or confirm at the time, but the car rental company unilaterally charged nearly $400 after the trip.