Great experience with the mystery car booking

I always rent cars here, everything's usually great.

The shop has plenty of cars. I was late by half an hour to pick up the car, but communication with the staff was smooth. When returning the car, I was less than half an hour late. They close at 4 PM on Sundays. I filled up the gas tank, locked the car, and placed the keys in the dropbox. My credit card deposit was released by 7:30 in the evening. Overall, the process was convenient and efficient.

Friendly attitude, simple and convenient procedures, no deposit required.

Very rude attitude. The car I booked was not available at the counter. I originally reserved a Mustang, but they randomly gave me a Hyundai SUV instead. The difference is too much. I recommend not using this company.

They charged me more saying that the rates are different from online and argued with me that they can not provide the car to me based on my online booking and they are not responsible for kayak booking. Terrible customer support at the counter.