Excellent but note any marks whatsoever

Thrifty is a local car rental company. The pickup location we went to was small with only one or two staff members, but there was almost no wait. When consulting with the staff about rental and fee issues, they were very patient in answering our questions. The car pickup process went very smoothly. When returning the car, our rented vehicle had no scratches and had not incurred any fines, but the staff checked the car very thoroughly. There was a very small dent on the door, which was probably caused by another car's door hitting it in the parking lot. However, since it was not very noticeable, the rental company did not charge any extra fees. Overall, the experience was quite good.

Renting and returning the car was great, no issues at all. Just be aware of the RTA parking fines in Dubai. If you don't pay in advance at the parking lot and pay afterward, you might get a fine of 165 dirhams.

Not bad, found it right after leaving the airport. However, I was charged toll fees twice, currently in the process of sorting it out.

When picking up the car, they didn't inform me where to park when returning it to Dubai Mall, nor did they mention there would be additional fees if not returned at the airport. When returning the car at 9 PM during the shopping season, there were no parking spaces available, so I parked in the fashion area of Dubai Mall. The person at the front desk told me that I must park in Cinema B2. I told them the mall is too big and I don’t know my way around, could I have some more time to find a spot. A woman with a bad attitude said they would only give me an extra half-hour. I ended up taking a wrong turn in the parking lot—Dubai's roads are very complicated. Each wrong turn meant a significant detour to get back, and eventually, I accidentally exited the parking lot, had to queue to get back in, and only then found the designated spot, which took over an hour.

The car rental company offers various options. AVIS has more vehicle models but the prices are a bit higher. Thrifty vehicles are cheaper but more basic. My car was quite old and had noticeable collision marks at the front and back. When I went to pick up the car, I waited for half an hour for it to arrive, and the gas tank was almost empty.