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Live chat Email us Service Code: 4440622080
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Painful to pick up vehicle

Reviewed: Tue, Dec 6, 2022
About Apex: 6.0 /10
The pick up area was not located directly at the airport. We had to walk for a good 5-10 minutes with my dad (who is an elderly person), then wait more than 15mins for a shuttle to drop us at the APEX site where we had to queue for 20mins before talking to a very slow and not competent person (for another 20mins before we could get the vehicle)
About QEEQ: 8.0 /10
It was very good, thanks
Full Size Sport | Toyota Rav4 or similar

Relevant Reviews on Apex Auckland Airport

Aurora Kell(e)y

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Reviewed: Sat, Jan 12, 2019
About Apex: 6.0 /10

S.De Souza

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Mar 25, 2024
“Car was very good and the whole process was quite easy.”
About Apex: 7.0 /10
Drop off time was not made very clear by the staff in Auckland. We were told to drop off in Wellington by 4pm and therefore not realizing the vehicle had to be dropped off by 12 noon as per the booking paperwork.
About QEEQ: 8.0 /10
All good.

A.Tipping

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Small SUV | Toyota RAV4 or similar
Reviewed: Wed, Jan 10, 2024
“Good experience with QEEQ and rental company”
About Apex: 10.0 /10
Apex is excellent, I have used them annually for over 10 years. The cars are always car and well serviced. Customer service is great
About QEEQ: 10.0 /10
Easy to use, price cheaper than going to Apex directly

View more >
Compact | Nissan Wingroad or similar
Reviewed: Mon, Mar 4, 2019
“Terrible”
About Apex: 4.0 /10
Terrible customer service at pick up and drop off-lazy employees, huge line, no smiles, poor communication. Will never use apex or easy rental cars again

B.Woodhouse

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Intermediate SUV | Toyota Rav4 or similar
Reviewed: Fri, Jul 13, 2018
“Good car. Good price.”
About Apex: 9.0 /10
Like: Good location.
Dislike: Difficult to add a second driver after rental had started. We would have had to go back to the location to show the licence in person. Would be much easier to send in a photo or scan.

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