Decent experice

Very satisfied.

Very satisfied, got a free upgrade on the car model.

The service was excellent, no insurance upselling, the paperwork was processed quickly, and adding an additional driver was free of charge. There were about ten brand new SUVs in the large parking lot to choose from. The staff said the keys were in the cars, so you could just drive away with whichever one you liked.

The staff were very enthusiastic when I picked up the car. They recommended upgrading the model for an additional fee. I wasn't very familiar with the specific model. Before returning, the car window was smashed. I reported it to the police, got a receipt, and handed it over to the return company, which handled it quickly. It was smoother than I expected!

Europcar and Advantage share the same location. I took the Advantage shuttle to the site, where both companies are separated, but you can process your rental at either one. The staff even used a translator to assist with any confusion, which was very considerate.