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Search for Apex Car Rentals in Brisbane

Hotfiblr

Reviewed: Fri, Oct 28, 2022
About Apex: 6.0 /10
Apex Car Remtal actually took ( nit blocked) $2750 bond out of credit card “as I lived within 200 km of the Apex office” - this was certainly not made clear in the booking info. This was to be returned after returning the car. I returned the car the same afternoon. After 3 days the $2750 is still not back in my account. I enquired. They said the refund can take 3-5 working days! They also did not tell me that! Terrible experience. Will never recommend this company .
About QEEQ: 8.0 /10
QRTQ did not inform Me if $2750 bond rother
Reply by Qeeq:
Thank you for your comment on our website. We are regret to learn you had unhappy experience. The deposit amount required by the location is AUD 500.00-AUD 4,000.00. And there is special requirement for renters who live in the same area as the selected rental location. We are regret that you didn't notice. If you have any questions, please kindly feel free to contact with us.
Hyundai Kona image
Apex
Brisbane Airport(BNE)
Brisbane
Australia
Small SUV | Hyundai Kona or similar

Relevant Reviews on Apex BRISBANE AIRPORT

Chapman May

View more >
Apex
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Wed, Aug 9, 2023
About Apex: 8.0 /10
Pretty good, the staff was quite nice.
About QEEQ: 10.0 /10

d.meecham

View more >
Compact | Hyundai i30 or similar
Apex
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Tue, Nov 7, 2023
“Terrible Sevice”
About Apex: 6.0 /10
Pick up should have more details about after hours as we needed to be picked up and taken 85 km because there was no contact A/H number.We made our own arrangements with rental company and had to be driven another 45 km to rental depot near Coolangatta.Rental company told us we needed to drop off car day before due as it needed to be back by 4.30pm. Our flight left before they opened, but QUEEQ clearly states " for out of hours droppoff , leave in any Budget or Avis rental space at Gold Coast Airport. Car Rental people would not agree to this, so again we needed a lift to Gold Coast Airport at 5am to fly out. Terrible terrible costly experience You need to sort out your after hours service ,in this day and age I would describe your service as Draconian . Remember "The world is awake 24/7 not 12/5.

John Whittaker

View more >
Compact | Hyundai i30 or similar
Apex
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Mon, Sep 18, 2023
“Competitive price with well known provider. Ease of booking on line.Customer service could be better”
About Apex: 9.0 /10
The only negatives: Car ordered was not available so was given a supposed upgrade but the car was smaller, but better equipped- it did the job. Slow getting processed at pick up. Staff great. Drop off quick
About QEEQ: 10.0 /10
Booking system good. I needed to delay my pick up by 24 hours, but was unable to delay drop off by 24 hours to keep contract period the same. Loss of days hire. Customer service was in Western US- I was in Australia so not ideal for resolving above mentioned issue.

View more >
Economy | Hyundai Accent 2 Doors or similar
Apex
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Mon, Oct 28, 2019
About Apex: 9.3 /10
Apex was reluctant to deal direct with me since I had booked through a 3rd party. Several phone calls were made to adjust my pick-up time. The woman at the pick-up counter suggested that it's not convenient to book through a 3rd party and we should have booked direct.
About QEEQ: 10.0 /10
Phone call made to adjust the pick up time to Easyrentcars was pleasant and the agent went above and beyond with a phone call back so I didn't wait on hold for a long time waiting for a result from Apex.

Sogol Sue

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Medium SUV | Mitsubishi Outlander or similar
Apex
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Thu, Aug 29, 2019
“Great deal, great experience”
About Apex: 10.0 /10
Great car, new condition. Was compensated since I had to wait longer than usual for car pickup
About QEEQ: 10.0 /10
Best price

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