Best Ever.

Excellent

Located just downstairs from the hotel, the service was fairly efficient, although I waited for a little over half an hour. Pickup was also in the back parking lot. You can purchase additional insurance on the spot, which is convenient.

The attitude was excellent.

The first car was significantly damaged on collection which wasn't noticed until the day after due to darkness and torential rain. This car should never have been issued to us. However, once contacting them they immediately changed the vehicle and were really helpful.

All good.

The car had an issue with breaking, it scrapped and I could hear the break pads scratching on braking with a metal sound coming from it. I was told it was unlimited mileage but inside car it stated a mileage limit. The sat nav didn’t work on the car. They never showed on collection ticket any amount. It stated zero on collection on my ticket in bold but below in a place hard to see it said in normal writing, deposit £200-£1,500. I had to phone up to clarify the deposit amount as I had no idea how much it would be. Very deceptive. I also had to transfer money from a friend but luckily was able to do it. As the ticket for collection is deceptive it makes you believe you will not pay any deposit upon arrival.