Overall good

Rückgabe des fahrzeugs wollten sie erst am nächsten tag abschliessen obwohl während der öffnungszeiten das fahreug zurückgebracht habe. Erst auf mein verlangen musste der mitarbeiter am fahrzeugpark aufgeboten werden...was gut klappte, kam innert minuten zum fahrzeug.

All good

Very smooth

Did not have the car that I requested. They said that Fiat 500 is too popular amongst thieves hence they gave us crappy Kia Picanto. The car was new but the motor was too small and not powerful enough. The pick up location is 10 minutes drive from Palermo airport. We had to call the pickup location and wait for 20 minutes to be collected. Then we spent another 30 minutes waiting for the car. All in all an average experience.

The counter was right at the airport and we found it quickly. The lady at the counter was uncomfortable, spoken in silence, and could not understand. In the end I got a completely different car than I had booked. Instead of picking up the car we also found quickly. The car was a little dusty inside but otherwise okay.

The customer servise was excelent.

Le loueur n’est pas dans l'aéroport, on a cherché bien longtemps avant de le trouver. On a dû payer plus du double parce que soit disant ils n’acceptent pas les cartes de crédit mais il faut une carte de débit.