Booking with EasyRentCars was easy but Green Motion part was awful.

Multiple scratches and gray thick tape yo body of car.

The car was supposed to be a mid size sedan but it was small size. It took over an hour to pick up because the sales person kept trying to sell me add ons and was very deceitful telling me I had to buy them when I didn't. I hated green motion they have a slimy business model. I heard them scam two other customers while I was waiting.

Booking was fine, price was great.

Extra charges when it was already paid for. I paid for the rental and the car insurance online when I get there apparently i had to pay for insurance I tried to use my own and the lady said it was not possible. That I would lose my money that I paid online and had to start a new transaction. My wife and kids were super tired and I ended up paying an extra 156 dollars. Very upsetting. The car was very cheap and dirty and it had a horrible smell. The outside was full of scratches that I had to come back and had the lady check again so I won’t get charged. I will never recommend Green Motion to anyone. The worst experience ever.

My pickup was to be at 12:30 am. The person at the counter said I put in 12:30pm and my vehicle was not available. I negotiated a more expensive vehicle with 'unlimited' mileage for $256. I was billed for $396 and as to this date my prepayment for the other original has not been credited to my card.

We had to get extra insurance that never show when we book. The staff was kinda aggressive when we dinied some options she mentioned. Inside car, windows are dirty. They didn't clean it.