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Live chat Email us Service Code: 7699812263
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Excellent QEEQ service, but watch out for AVIS! Unwarranted and exhorbitant charges.

Reviewed: Thu, Aug 18, 2022
About Avis: 5.0 /10
AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up. I dropped most scores except for the excellent staff on site so that the overall score will be average. AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. Regarding the extra charge you mentioned, upon checking it is for fuel charge. The final invoice has been forwarded to you. If you have any questions, please kindly advise us.
Large SUV | Chevrolet Tahoe or similar

Relevant Reviews on Avis in United States

William Piers

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Reviewed: Wed, Sep 11, 2024
About Avis: 8.0 /10
It's okay. This time the staff was a beginner, the service was too detailed, and the efficiency was low.
About QEEQ: 10.0 /10

Benjamin Lowell

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Reviewed: Tue, Apr 26, 2022
About Avis: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Renata Oliver

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Reviewed: Tue, Dec 11, 2018
About Avis: 2.0 /10

Edward Francis

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Reviewed: Thu, Jul 7, 2016
About Avis: 10.0 /10
There are many car rental companies in the US. A friend recommended AVIS, so I didn't spend much time comparing. Based on what I saw, AVIS seems reasonably priced among the bigger companies. Companies like HERTZ are quite expensive! AVIS and BUDGET are part of the same company, and I guess AVIS might be slightly more expensive. They have a lot of new cars (as big companies typically do) and great service. They don't push for extra insurance and are very considerate. We arrived at Bozeman late, around 1 AM. The staff was patient and explained that while they could give us the car early, there would be an extra charge unless we returned it early. Extra drivers cost about $15 per day, which is cheap. In San Francisco, AVIS does not charge for an extra driver.

S.Johnson

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Medium SUV | Ford Escape or similar
Reviewed: Sat, Aug 3, 2019
“Disappointing”
About Avis: 7.7 /10
Paid an extra $10 dollars a day to upgrade to a large suv from a medium and still received a medium sized car
About QEEQ: 7.0 /10

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