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Excellent QEEQ service, but watch out for AVIS! Unwarranted and exhorbitant charges.

Reviewed: Thu, Aug 18, 2022
About Avis: 5.0 /10
AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up. I dropped most scores except for the excellent staff on site so that the overall score will be average. AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. Regarding the extra charge you mentioned, upon checking it is for fuel charge. The final invoice has been forwarded to you. If you have any questions, please kindly advise us.
Large SUV | Chevrolet Tahoe or similar

Relevant Reviews on Avis in United States

Ted Margery

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Reviewed: Thu, Oct 9, 2025
About Avis: 10.0 /10
AVIS is located near Los Angeles Airport, with free shuttle service that takes about 5 minutes to reach. It's a large building with a variety of car models, probably thousands of vehicles ready for rental. I arrived at night, and there were few people renting cars, so the process went smoothly. The staff checked my domestic driver's license with its accompanying translation, took a credit card deposit, and provided a ticket indicating the location of my car in the underground parking garage. After getting the ticket, I went downstairs to find the car. Before driving off, I inspected the car's exterior for scratches or damage. Most of the nearby vehicles seemed to have varying degrees of damage, but the staff assured me this wasn't an issue as they were aware of it. Nevertheless, I took photos for records to avoid potential disputes later. Overall, the car rental process was very efficient.
About QEEQ: 10.0 /10

Beatrice Juliet

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Reviewed: Fri, Apr 26, 2024
About Avis: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Lucien Belle

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Reviewed: Fri, Aug 31, 2018
About Avis: 4.0 /10

Griselda Nathaniei

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Reviewed: Fri, Jul 1, 2016
About Avis: 8.0 /10
The service was good. Initially, we got a car that displayed an oil change message. We reported it the next day, and they promptly replaced it.
About QEEQ: 10.0 /10

F.Tjia

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Mini Van | Chrysler Pacifica or similar
Reviewed: Fri, Jun 7, 2024
About Avis: 8.0 /10
The car was not cleaned properly, there's still sand & dust all over. The car drives just fine.
About QEEQ: 10.0 /10
No issue.

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