Excellent QEEQ service, but watch out for AVIS! Unwarranted and exhorbitant charges.

United States

Reviewed: Thu, Aug 18, 2022

About AVIS: 5.0 /10

AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up. I dropped most scores except for the excellent staff on site so that the overall score will be average. AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.

About QEEQ: 10.0 /10

Reply by Qeeq:
Thank you for your comment. Regarding the extra charge you mentioned, upon checking it is for fuel charge. The final invoice has been forwarded to you. If you have any questions, please kindly advise us.

AVIS

Philadelphia Airport(PHL)

Philadelphia

United States

Large SUV | Chevrolet Tahoe or similar

1 days rental

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Los Angeles Airport(LAX)

Los Angeles

United States

Reviewed: Fri, Feb 7, 2025

About AVIS: 8.0 /10

I arrived before 8 PM, but it was past 9 PM by the time I got the car. The store had few staff and the process was very slow. Initially, they gave me a Malibu, but the car couldn't be found in the parking spot.

About QEEQ: 10.0 /10