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Live chat Email us Service Code: 6607455307
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Reviewed: Fri, Jul 8, 2022
About Routes: 7.0 /10
Terrible experience
About QEEQ: 10.0 /10
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Please kindly reply us with more details and related document so we can better assist you. Thank you for your understanding and help.
Compact SUV | Nissan Rogue or similar

Relevant Reviews on Routes in United States

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Compact | Toyota Corolla or similar
Reviewed: Mon, Jan 30, 2023
“easy process”
About Routes: 10.0 /10
it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with
About QEEQ: 8.0 /10
good to deal with - only issue is clarity in booking. please make it clear what insurance is required so that it can clearly be purchased with the booking. please also include the tolls option so people are aware

S.R

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Aug 5, 2019
About Routes: 9.3 /10
Saw a bunch of negative feedback so was worried but the process was easy and quick. Showed them my ID and insurance card and just waited for my car. I had a 2019 Durango and it was clean and in great condition
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jul 2, 2019
About Routes: 6.3 /10
Customer service is not their focus. I waited for 15-20 mins prior to being helped. During that time the phone rang constantly - not one time was it picked up.
About QEEQ: 10.0 /10

Marquis

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Jun 14, 2019
“I'll pay double to go with someone else”
About Routes: 2.0 /10
Routes? Who is Routes? They were no shows at the airport and couldn't be reached by phone (and somehow expected me to pay for the booking regardless!). Scam artists

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Mon, May 6, 2019
“You guys have to improve the staff members specially the young kid on the front desk.”
About Routes: 5.0 /10
First of all, I got had to wait over 1h to get the shuttle bus from the airport and I had to call three times to finnaly get picked up and once I got to the pickup location the young kid in the counter was so roud very and kep saying I have nothing else to do and that's all we have! So I booked a small sedan car but instead he gives me a pickup truck that use a lot of gaz I use to put 40$ a day just gaz and get over charged for the insurance.

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