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Live chat Email us Service Code: 6305948262
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You guys have to improve the staff members specially the young kid on the front desk.

Reviewed: Mon, May 6, 2019
About Routes: 5.0 /10
First of all, I got had to wait over 1h to get the shuttle bus from the airport and I had to call three times to finnaly get picked up and once I got to the pickup location the young kid in the counter was so roud very and kep saying I have nothing else to do and that's all we have! So I booked a small sedan car but instead he gives me a pickup truck that use a lot of gaz I use to put 40$ a day just gaz and get over charged for the insurance.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jul 11, 2019
“This is the absolute worst experience I've ever had renting a car ... period.”
About Routes: 4.7 /10
I will never use Routes ever again ... absolutely the most unorganized experience I've ever seen with a rental care company. And I've even rented with a mom-pop shop in Hawaii.

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jul 4, 2019
About Routes: 4.7 /10
One customer service rep gave poor service and info. He gave misinformation which led to being charged extra fees twice.
About QEEQ: 8.0 /10
Easy process, good service.

M.Fuller

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 14, 2019
“AWFUL experience!”
About Routes: 2.0 /10
The pick up guy never showed. I waited 60 minutes and just rented another car from someone else. Terrible service and will never use you again.

c.overby

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, May 25, 2019
“Great!”
About Routes: 10.0 /10
The price, car, and the service were all excellent! Only complain is that Routes should open earlier, I had a 7 am flight and they do not open until 6am. Even so the staff quickly processed my return and took me to the airport.
About QEEQ: 10.0 /10

R.Godair

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Premium SUV | Jeep Wrangler or similar
Reviewed: Tue, Jul 3, 2018
“Orlando Disney vacation”
About Routes: 10.0 /10
Like: Marlene was very informative and God is in our vehicle rather quickly
Dislike: The only drawback was that it was not at the airport

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