Not he easiest.

Waited a while for car to be ready and when it was it seemed to be not detailed

The store is not far from the airport. I booked a Ford Edge AWD, but got a Chevrolet 2WD instead. The power is terrible; it's very slow to accelerate at 60-70 mph, making overtaking difficult. Strongly don't recommend BUDGET!

2 points. 1. Counter staff should be clearer that full insurance is USD$45/day. I had the impression that it was USD$45 per the period of rent (2 days) so I went ahead with the full insurance. 2. Though the drop off point indicated as in terminal. It's not true. After dropping off, we need to take air-train to the terminal which was quite inconvenient for us as we have 3 large luggages and 2 small luggages. The reason why i went ahead with budget as i thought the returning point is within the terminal and it will be much easier for us.

All is well.

Excelente coche,muy tardado en la entrega pues solo había 3 agentes atendiendo un gran número de clientes.

Reserve con casi un mes de anticipación y llegando al counter todo estaba en orden.Muy recomendable.

i was charged extra $100 for sideroad assistance and insurance which i HAVE NOT requested. At the pick up counter they have not asked me about it and signed me on paperwork that aparently says in small letters i agree to those extra services. it is the first time i am not being notified verbally about this option, i always decline. I feel i have been hijacked into that. It is wrong and un proffessional on the rental company side.