frustrated with Fox car rental

Steve Brunner

United States

Reviewed: Thu, Apr 25, 2019

About FOX RENT A CAR: 8.0 /10

We loved the car... it was a Dodge charger. The time spent at the Fox counter for check-in was ridiculous. When we got there there was a long line, and only 2 agents helping. Finally a 3rd agent came which helped a little bit. It still took over one hour to get checked out which is frustrating and inexcusable. We came in late on a Saturday evening, so were anxious to get to our condo in St. Pete's beach. The wait at the counter was very annoying.

About QEEQ: 10.0 /10

Full-Size | Chevrolet Impala or similar

8-day rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

E.Charles

United States

3-day rental

Full-Size | Chevrolet Impala or similar

Reviewed: Wed, Oct 2, 2019

About FOX RENT A CAR: 8.3 /10

Very accommodating. Exterior of car had major paint chips. And had 43,000 miles.

About QEEQ: 8.0 /10

Good value

B.GUIDA

United States

8-day rental

Large SUV | ford Explorer 7 Seats or similar

Reviewed: Fri, Jul 26, 2019

“Very very Bad customer service”

About FOX RENT A CAR: 6.7 /10

Called fox lost and found 7 times. Never received a call back. Lost and found never answered the phone. I left my handicapped placard in the vehicle , maybe it fell under seat. Conned into buying sun pass. Very disappointed with fox. Waited arou d 45 min. To check in. Disgusting.

United States

15-day rental

Compact | Nissan Versa or similar

Reviewed: Fri, Jul 12, 2019

About FOX RENT A CAR: 7.7 /10

I waited more then 1.5 hours to rent the car. The consultant was in a hurry and we paid the rent more than it was stated for the prepayment. Provided not true information about toll roads, and because it was the first prime operator paid and regretted it.

J.Hammond

United States

15-day rental

Compact SUV | Kia Sportage or similar

Reviewed: Fri, Jun 28, 2019

About FOX RENT A CAR: 8.3 /10

The staff waiting on us was great - no high pressure to upgrade or add on additional insurance. The vehicle itself was not the best - a Kia Sportage - with 60,000. The outside was pretty banged up. I’m not sure how many miles they’re kept in service - but I’m pretty sure the resale value on that one was not good.

About QEEQ: 10.0 /10

Chris

United States

14-day rental

Compact | Nissan Versa or similar

Reviewed: Thu, Mar 28, 2019

“Tried to change to earlier pickup time online. Was impossible to do so I had to wait 3 hours at airp”

About FOX RENT A CAR: 6.7 /10

Arrived earlier than expected for pickup and waited in line at counter for 1.5 hours. Only 2 people on duty to help. Would not allow early pickup without adding huge extra charge. Had to wait until pickup time, over 3 more hours

frustrated with Fox car rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

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