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WORST RENTAL CIMPANY EVER!

Reviewed: Tue, Apr 23, 2019
About Enterprise: 2.0 /10
It was the worst rental car experience I have ever had in my life. Enterprise is nothing but a scam company, which they will steal your money from your credit. On the pick up day at the Enterprise reception desk, they had a such an rude attitude and telling me that I had to pay extra 150 euros for coverage fee which i kept insisting that I do not need. I continued to insist that I do not need any sort of insurance for the car, but the lady at the reception talked her way out forcefully and pressuring me to pay for the coverage fee. In addition, they told me that my car would be a brand new Volks Wagen Golf, but when I arrived at the parking spot, my car turned out to be average Ford car covered in dust and dirt. I was extremely upset and furious about this renting experience and I will never rent a car from Enterprise ever again.
About QEEQ: 10.0 /10
Compact | Volkswagen Golf or similar

Relevant Reviews on Enterprise in Germany

Elizabeth Longfellow

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Reviewed: Fri, May 17, 2024
About Enterprise: 10.0 /10
Pretty good
About QEEQ: 10.0 /10

Beacher Leigh

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Reviewed: Mon, Feb 11, 2019
About Enterprise: 2.0 /10

Lee Doyle

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Reviewed: Sat, Oct 8, 2016
About Enterprise: 10.0 /10
The car was very new and clean, with only about 1900 kilometers on it. Although I had booked an Opel station wagon, they gave me a Hyundai instead. Be very careful at intersections; it's easy to take a wrong turn. Because my flight was delayed, I called in advance to explain the situation, which was fine. When I arrived at the rental point and mentioned my name, they immediately knew who I was, like they were saying, 'We've been waiting for you, you're finally here!' It felt nice.
About QEEQ: 10.0 /10

Miranda III.

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Reviewed: Mon, Nov 16, 2015
About Enterprise: 10.0 /10
The store is quite small, but the customer service representative was nice. Initially, it was promised that the car would be provided with a full tank of fuel, but it turned out to be only 1/3 tank that we had to buy. Also, the Audi A4 model was replaced with a Nissan Qashqai.

View more >
Compact | Ford Focus or similar
Reviewed: Thu, May 23, 2019
About Enterprise: 8.0 /10
I payed more than I thought. Also the counter in enterpreise told me the hole price with booking and insurance is 127 Euro, but I was surprised that I payed 118 Euro just for booking and 127 for insurance. As I called the enterprise to ask about that, who answered me was not friendly at all. And I did not get a ford, I got another type of care.

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