I have to mention Sandra. One of the most professional car rental desk staff I've encountered and I encounter a lot. She was very upbeat and friendly but with great professionalism. I got a car that was better than what I expected and the vehicle handled great. The return experience was less than purfect but that is largely did to the way Orlando airport parking is structured. Receiving staff were prompt and professional. Thank you Sandra and Budget team. 5 stars.
The queue time was too long, and they kept trying to sell various insurances. I declined most of them, but finally decided to buy the enhanced third-party insurance.
The line of cutomers us very very long and there isn't number of emolyees to serve this long line of customers.
About QEEQ:10.0/10
Everything is perfect except the copy of invoice that I have to upload it after finishing my trip in order to proof got the car.
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One of my best car rental experiences
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