Muy fácil y simple el proceso

Pretty good.

Excellent.

The car rental experience this time was very unfortunate. The pickup location provided by the rental service was incorrect. I was supposed to pick up the car near the Global Cinema. I even called customer service to confirm the order, and they assured me the pickup location was correct. The service was supposed to include pick-up and drop-off, and I chose a pickup location close to the hotel. On the day of pickup, I called the rental company at 8 AM and was told they could only pick me up at 10:30 AM. Due to a tight schedule, I took a taxi to the address provided in the confirmation letter, which turned out to be a residential area. The taxi driver just dropped us off and left. When I called the rental company again, they said they never operated at this address! We waited until 10:30 AM, and a driver finally arrived close to 11 AM with no apology and an indifferent attitude. When we got to the car rental company, the car handed over was the model I booked, but it had only a quarter tank of fuel instead of the promised full tank. The interior was filthy, with a spider web in the back seat (I have photos as evidence if needed)! However, the return process was smooth and quick. I haven't returned home yet, but when I do, I will demand an explanation from the rental service. The pickup location was incorrect, which cost me extra taxi fare and lost time. Isn't anyone going to address this?

Good model car, friendly staff, but car had a couple issues: - One of the wiper blades came loose on highway - Car didn't have enough coolant and gave engine warning. Topped up with water myself.

No issues, easy process!

Like: I was given champagne and I paid for beer!
Dislike: Can't think of anything.