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Live chat Email us Service Code: 3177565080
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Reviewed: Sat, Apr 13, 2019
About Routes: 8.0 /10
THEY HAVE ONLY 2 STAFF TO ASSIST THE CUSTOMERS, THEY TAKE CARE OF BOTH ICK UPS AND DROP OFF, HENCE IT TAKES LONGER TO BE SERVED. i BELIEVE THE AGENTS ARE OVER WORKED THEY APPEARED NOT TO BE IN SERVICE MODE, JUST TAKE THE CAR AND MOVE ON KIND .. ANY WAYS ONCE i GREETED THE AGENT AND BROKE ICE , I COULD SEE SOME SMILES, THIS WAS GOOD ENOUGH FOR ME . SUNPASS TOLL WAS VERY EXPENSIVE, USUALLY CAR RENTAL COMPANY CHARGED 8$ ROUTES CHAGED ME 11$ PER DAY.
About QEEQ: 8.0 /10
Intermediate | Honda Civic or similar

Relevant Reviews on Routes Orlando Airport

S.Robinson

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Oct 31, 2019
“The best price I ever received. Awesome employees - great all around experience. Very very happy.”
About Routes: 10.0 /10
The best price I ever received. Awesome employees - great all around experience. Very very happy.
About QEEQ: 10.0 /10
The best price I ever received. Awesome employees - great all around experience. Very very happy.

T.Gahm

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Large SUV | Dodge Durango or similar
Reviewed: Wed, Jul 3, 2019
“Awful in Orlando”
About Routes: 6.3 /10
Routes staff lied about pickup time and why it took so long, 1hr after flight arrived in 90 dry heat. Car was on E and was supposed to be full. Under staffed and most didn’t know what to do. Drop off was not available at flight time so had to drop off night b4 and Uber back to hotel and then to airport next day. Extra $90

J.Wirzman

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 28, 2019
“Flight was cancelled and trying to get reservation changed was difficult. Wait time for rental was l”
About Routes: 6.7 /10
The Car ordered was not available but an upgrade was offered at no fee. Cars were clean and new. Did not like that contract had miles per day usage but routes charges .50 per mile over 200 not the contracted amount. Service at routes was less than ideal.
About QEEQ: 10.0 /10

M.Fuller

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 14, 2019
“AWFUL experience!”
About Routes: 2.0 /10
The pick up guy never showed. I waited 60 minutes and just rented another car from someone else. Terrible service and will never use you again.

S.GHATTAS

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Intermediate SUV | Kia Sportage or similar
Reviewed: Fri, Sep 21, 2018
“great value for the money”
About Routes: 8.6 /10
Like: the car condition, and the staff professionalism
Dislike: the wait for shuttle

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