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Live chat Email us Service Code: 8266110034
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Reviewed: Sat, Apr 13, 2019
About Routes: 8.0 /10
THEY HAVE ONLY 2 STAFF TO ASSIST THE CUSTOMERS, THEY TAKE CARE OF BOTH ICK UPS AND DROP OFF, HENCE IT TAKES LONGER TO BE SERVED. i BELIEVE THE AGENTS ARE OVER WORKED THEY APPEARED NOT TO BE IN SERVICE MODE, JUST TAKE THE CAR AND MOVE ON KIND .. ANY WAYS ONCE i GREETED THE AGENT AND BROKE ICE , I COULD SEE SOME SMILES, THIS WAS GOOD ENOUGH FOR ME . SUNPASS TOLL WAS VERY EXPENSIVE, USUALLY CAR RENTAL COMPANY CHARGED 8$ ROUTES CHAGED ME 11$ PER DAY.
About QEEQ: 8.0 /10
Intermediate | Honda Civic or similar

Relevant Reviews on Routes Orlando Airport

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Full Size | Nissan Altima or similar
Reviewed: Wed, Oct 30, 2019
“Overall Good Experience”
About Routes: 10.0 /10
Everything was great other than the 45 mins we waited for pick up on arrival at the airport. Glad we weren't in a hurry!
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Sep 12, 2019
“Bad experience”
About Routes: 4.7 /10
Very poor customer service and very rude. Very long waits with only a couple of people in line. Wouldn’t recommend to anybody.
About QEEQ: 10.0 /10
Easy booking

Y.Yu

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 28, 2019
“Waited for an hour to get car”
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10

c.overby

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, May 25, 2019
“Great!”
About Routes: 10.0 /10
The price, car, and the service were all excellent! Only complain is that Routes should open earlier, I had a 7 am flight and they do not open until 6am. Even so the staff quickly processed my return and took me to the airport.
About QEEQ: 10.0 /10

G.clark

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Economy | Kia Rio or similar
Reviewed: Tue, Sep 4, 2018
“Excellent”
About Routes: 9.8 /10
Like: People where great
Dislike: Nothing everything was good

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