Our experience was very good from pick up to drop off. The car was comfortable and economical.

I refueled the car before returning it, but they didn't ask for the fuel receipt. However, when I returned the car, the fuel gauge wasn't full, which was frustrating. The staff asked for the receipt, and I didn't have it. But they said it was fine since the difference was small. Overall, it was a very smooth rental experience. I rented a Corolla but was given an MG, which was too large and affected my driving experience. No hidden charges.

The staffs are good

I did not ddeal with anyone directly

Apex Car Remtal actually took ( nit blocked) $2750 bond out of credit card “as I lived within 200 km of the Apex office” - this was certainly not made clear in the booking info. This was to be returned after returning the car. I returned the car the same afternoon. After 3 days the $2750 is still not back in my account. I enquired. They said the refund can take 3-5 working days! They also did not tell me that! Terrible experience. Will never recommend this company .

QRTQ did not inform Me if $2750 bond rother

We arrived early and called Apex to ask if we can get picked up slightly early for our reservation time but they said no so we waited at the airport. however, the shuttle ended up arriving super late to go to the shop so we were unable to get the car and go to our appointments so we had to cancel. Very strange. But after we picked up our car, there was no problem.

I'm happy with the service.

Counter staff excellent!

Really competitive prices and good choice of car rentals