Foi uma péssima experiência com o serviço. No processo de locação estava disponível horário de reserva às 7 horas e que deveríamos ligar no telefone fornecido para o encontro com a operador. Nada funcionou, estava tudo fechado e o telefone fornecido não recebia ligações. Ficamos 1 hora esperando no aeroporto sem qualquer contato e depois de muitas pesquisas na internet encontramos o endereço da Surface, que só operava à partir das 8h. Perdemos mais de 1 hora e chegamos a acreditar que havia fraude no serviço pois ninguém respondia chat e nem havia qualquer telefone para contato. Nem da surface nem da QeeQ.

First, they randomly increased the price. Second, they don't accept China UnionPay for deposits.

When I arrived due to a delayed flight I had to pay an out of hours fee of 24.50, which was something outside of my control and was in no position to inform Surprice about. Additionally when we got there, my car was a Kia Picanto, nothing like a fiat 500 in the sense it was about 15 years old, done 120,000 miles and had blemishes all over it. Additionally there was no rear mirror wind screen wiper, the air con was non existent and the cigarette lighter would pull out when you tried to plug something in. That said, the little car did alright on the island and blended in, it had a lot of charm about it (we called it Dobby) from its amusing horn to extreme lack of power, it has left a number of talking points. The actual service eon pick up and drop off was both very polite and smooth and would probably use surprice again, just be a bit clearer on the car you're offering

Voulait que je signe le contrat sans que je puisse voir la voiture Parle mal Plaquettes de frein arrière à bout qui grince +++ dangereux pour la route surtout en montagne ..!!! Au retour font mines qu’il y a des rayures alors qu’elles étaient déjà là photo à l’appuie !! Je ne reprendrai plus jamais cette compagnie

The Lancia Ypsilon's interior layout is unconventional, which makes the dashboard, speedometer and other controls not very functional for the driver. I also found that the Surprice staff examined each car's condition with a magnifying glass, so to speak, compared to the other Greek car rental companies I've used, which seem unconcerned about minor scratches etc.