Fine

Everything went well

All good

The lady at the counter in Birmingham Airport wasn't friendly at all, tried to upsell but I had to deny. so she even got more upset. however, I am used to in it as I rent 200 days of a year from different location in the UK and Ireland. hence I am very much aware of their cons and pros.

First time i’d Hired a car .. I was nervous but turned out to be easy enough I did wax the car and hoover the car due to making it clean and not have water marks on the car and hoovered due to bits in the car that’s why I gave a good not excellent ( i’m Not complaining just saying) I would hire a car from you again due to been easy

Answered all me questions

Like: Hire desk easy to find just after carousal, friendly and helpful guy on the desk. Less than 5 mins walk to pick up car which was on the airport – however the walk is not covered so you are exposed to all the elements! Car was easy to find there was more damage on it than advised, I would recommend that you check just to be on the safe side and as not to incur further costs, although this was quickly resolved by the staff on site and we were on our way!! Same on return quick and easy drop off.
Dislike: That the car had more damage than stated on the paperwork originally provided - this should be more accurate