Brand-New

Budget is a good company. I booked a Ford Flex, but it wasn't available, so they upgraded me to a Chrysler 7-seater VAN. This car has a heavy chassis, strong power, good handling, and cold air conditioning! However, it does consume a lot of fuel, but considering the great experience, it was worth it. We drove from Toronto to Niagara Falls to Ottawa to Montreal and back to Toronto, and it was very enjoyable!

car was excellent, very new , everything went smoothly

excellent, changed trip to go through USA , no change in insurance , was wonderful service

Budget rental was really easy and the Yaris was perfect for my needs this trip. I would have no problem booking this vehicle again. One note, I was not aware of the KM limit when I picked the vehicle up … it probably mentioned but I did not process it. FYI: Rear wiper blade needed replacement when picked up this vehicle

Staff was fantastic and polite. The car however had a bad stench (sweaty smell) - I guess for the price I paid.

The car was exceed expectation is just because they ran out of external GPS and got me a free upgrade to a intermediate class vehicle with built in GPS. The attitude of the customer service from Budget was so so. And took around 20-25 minutes to complete the pick up.

It was good, and the price drop detector did not change anything so no experience of that. The customer service was so so where they should check if Budget has GPS available for me and if the vehicle available for cross border between US and Canada instead of asking me check myself when I meet budget.