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Live chat Email us Service Code: 3007460080
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Horrible

Reviewed: Wed, Jul 22, 2020
About Thrifty: 10.0 /10
This is the slowest rental location I have ever been to anywhere. But, it's not just Thrifty. They're all like this at Augusta and it seems that it's because there is always someone trying to get a difficult rental (no credit card, kind of thing). I've rented cars at this airport 5x before and it has never taken less than 1 hour. Fortunately, check-in has never been more than a minute or two.
Pickup Truck | Nissan Frontier or similar

Relevant Reviews on Thrifty in United States

Ogden Gard(i)ner

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Reviewed: Sun, Feb 9, 2025
About Thrifty: 10.0 /10
Very good
About QEEQ: 10.0 /10

Nat Watt

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Reviewed: Wed, Feb 21, 2018
About Thrifty: 4.0 /10

S.McLoughlin

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Convertible | Chevrolet Camaro Cabrio or similar
Reviewed: Mon, Apr 15, 2024
“Never again with thrifty”
About Thrifty: 5.0 /10
Car was great apart from the rear windows not coming all the way up. Common on convertibles that are not maintained. Pick up process took nearly 2.5 hours. Ridiculous bad service
About QEEQ: 10.0 /10
No issues
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Justplaing

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Compact | Mazda 3 or similar
Reviewed: Sat, Jun 1, 2019
“Overall I was completely satisfied with my rental car.”
About Thrifty: 8.7 /10
The wait in line to pick up the car was a bit slow. Eventually a third agent began processing which sped things up. As seems typical these days, there was high pressure to add supplemental insurance and the prepaid gasoline option, which I declined. When picking a car we were told to pick any car in a certain section. Three were there and all three had "do not rent- lost keys" signs so we had to go back and get redirected to another section. After we got the car, everything else was great- no problems. The car was fine and got very good gas mileage. Returning the car was quick and easy.
About QEEQ: 8.0 /10

P.Chinoy

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Standard | Volkswagen Jetta 2 Doors or similar
Reviewed: Mon, Feb 11, 2019
About Thrifty: 6.3 /10
Did not receive the email receipt of final payment. This has caused great inconvenience as I have been unable to claim reimbursement for the expense. Every other car rental company emails the receipt immediately. Very unhappy.
About QEEQ: 8.0 /10

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