Horrible

Satisfied, thumbs up!

Quick process without upselling, good vehicle condition, 10 minutes for pickup, 1 minute for drop-off.

Renting the car was very convenient, I was worried because my English isn’t good, but it was very easy and great

The vehicle size I reserved (compact) was not available, so I was "upgraded" to a larger car (full size sedan) that was nice but less fuel efficient and harder to drive/park. The pick-up process was inefficient; rather than handing renters a key and sending them to the lot as typically is done, an attendant brought each vehicle to the queue of renters one at a time. Drop-off was quick but a vehicle condition assessment was not performed, which could result in ambiguity regarding fault for any potential damage.

Excellent prices, vehicle selection, and rental guidance (e.g.- how to avoid unnecessary upcharges). Kudos!

The vehicle wasnt ready had to wait 30 minute for it to be cleaned. Got back to town 1 hour away and I noticed the whole back row was missing! I drove another hour back to the rental spot to find out it just needed pulled up! Waste of my time! When I returned it the lady had an attitude!