Very good service. They advised on whether to rent a winter vehicle, but after consideration, I stuck with my original booking of a Hyundai SUV with over 20,000 kilometers. Overall, I was satisfied.

The information provided was thoughtful and patient, very good.

The man that served us was called Guy and he was great. He made the whole process easy and enjoyable. He is a credit to Hertz.

No problem with booking and a great price

Excellent experience and smooth process from pick up to return

Everything was great, beside that I was charged two hours late return and my friend May’s family was charged 1 hour late return fee. When we picked up the car, there was no explanation that the rental was counted by hours. We thought it was very early to return the car by 12 noon. We were staying in the hotel close by waiting for time getting closer to the flight time. We If we were notified that the renting time was counted by hours, we would have returned the car two hours earlier. We went to the return counter and they said they couldn’t do anything about this situation.