The service attitude is good, and the explanations are very detailed.

Great and very convenient.

There was hardly anyone at the rental store when I arrived, so there was almost no waiting time.

Very average. They said the reserved model was unavailable and replaced it with a BMW 2 Series, charging extra. Insurance was also charged additionally, taking advantage of customers who are not well-informed.

The staff was nice, but the waiting time was just too long. We had to wait for a very long time. In Germany, it’s mostly self-service. They give you a key once everything is done, and then you walk to the parking lot to get the car. The Munich parking lot was the multi-story type, and after coming down, we lost the GPS signal in the congested streets. No... signal... at all, so we drove randomly for a while before the navigation started working. But the car was very clean. We returned it at Frankfurt airport; you just hand over the car, and it's done. Super convenient. Renting a car in Germany is awesome.