The staff's attitude was mediocre. I emphasized that I rented a Porsche, but they gave me a similar model and insisted it was impossible to provide me with a Porsche. They also pushed me to buy insurance, which I refused.

I purchased full insurance from the rental company, but there was no staff accompanying me to pick up the car. They just handed me the key, and I had to find the car myself. The vehicle was a Jeep hybrid with a small fuel tank, which was inconvenient, and the fuel wasn’t topped off. After negotiating, they refunded me upon returning the car. The interior was a mess, like a trash can, with drink cups, fast food bags, and cookie crumbs everywhere. It seemed like they didn’t inspect or clean the car after the previous customer’s return. One of the rear seatbelts was also broken.

The office located in Munich's city center is easy to find. I presented the rental documents from the rental company to the friendly female staff at the counter. After pre-authorizing a deposit, she provided me with the necessary information and directions to the car pickup location, which was just two blocks away. The process was smooth and efficient.

The car was larger than expected/ordered. 7 places for 3 people. The downside is a little more fuel consumption, but still pretty OK.

Easy to use. Clear and understandable. Really little to ask for more.

В финальном счете была дополнительная сумма за страховку, о которой я не был предупреждён

В финальном счете дополнительно был начислен НДС