Was Great

The staff at the counter was great courteous, friendly and capable. The shuttle driver was great offering help answering question and providing recommendations on attractions Great staff

We called and went immediately to the exact pickup stop and sat within 10 feet of the sign for pickup. The pickup van never came. I called and they said that the van had broken down and then another van would be there in 10 minutes. No van appeared. I called again after 20 minutes and they said a van would be there within 10 minutes. No van appeared after 20 minutes. I called again and rechecked that we are at the correct place and they said a van would be there in 10 minutes. No van appeared and within 20 minutes I called again but they only had an answering machine. I continue to call until midnight and we finally left and got a car with no problem from thrifty Rent-A-Car right inside the airport.

Staff not friendly, can’t tell the difference between white and grey colours. Staff slow to give service. No compilation for waiting for waiting a total of 2 hours for shuttle.

Car had 2 bad front tires. Also was charged hidden fees.

Like: Excellent value and service. Friendly shuttle driver and staff.
Dislike: Nothing negative to report. All positive.