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Live chat Email us Service Code: 2062779034
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Overall Satisfied

Reviewed: Tue, Apr 24, 2018
About Europcar: 9.2 /10
Like: Europcar will be always my first option as I will be my first option always. I'm quite familiar with their requirements, procedures and they always offer better deals and great service.
Dislike: The staff members are always very nice and friendly at Europcar Artamon. However, this time the guy in the reception was a pretty amateur. It took me a long time for me to pick the car up. I had to provide all my information again despite of my online prebooking was done weeks before. I am also a privileged member of Europ Car and they always have my information available in their system. This guy even asked my passport run back at the office to make a copy (??) did not get why as my driven licence was provided. Quite uncommon if you're not from overseas. The procedures this time was very uncommon and that's why I will not give 100% satisfaction.
Economy | Hyundai i20 or similar

Relevant Reviews on Europcar in Australia

Betty Roosevelt

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Reviewed: Mon, Oct 7, 2024
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Howar Raleign

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Reviewed: Fri, Jun 3, 2016
About Europcar: 2.0 /10
About QEEQ: 10.0 /10

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Economy | MG 3 or similar
Reviewed: Sun, Mar 31, 2024
“Super experience with”
About Europcar: 9.0 /10
The car was in excellent conditions and performed very well
About QEEQ: 10.0 /10
Very easy booking experience

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Full Size | Holden Commodore or similar
Reviewed: Fri, Feb 28, 2020
“Overall good car rental experience but could have been improved by less time to pickup”
About Europcar: 8.3 /10
Excess human involvement. The process could be significantly more electronic or simplified. They had to shuffle through keys thrown in a draw for 5-10 minutes before discovering they didn't have the car model ordered so they provided a suitable but very different alternative.
About QEEQ: 8.0 /10
The experience of renting through a rental broker and not directly from a rental company was a little uncomfortable at first (is this transaction legitimate/am I getting ripped off) but in the end the cost saving was worth the third party being involved in the process.

T.Chui

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Sep 19, 2019
“Good, just getting hyundai instead of mitshubishi”
About Europcar: 8.3 /10
Process pick up car and return car is good
About QEEQ: 8.0 /10

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