The reminders were clear and helpful.

The counter staff were absolutely excellent and it was the smoothest and fastest car hire pick up I have ever had. Drop off process was the same and staff were very friendly and helpful…highly recommend.

No

The service was exemplary, the car excellent.

We had a couple of hassles finding the office, but once there, everything was great.

Wrong signage at the desk. Flashing warning message on the cars dash, called cust service a couple of times but no one answered. Left a message asking to be called back, no one returned my call. When told the agent upon returning the car she just said they don’t have the car service at an authorised mechanic so he can’t clear the warnings.