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+44-2035140670
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+66-25088458
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+972-23752163
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+49 6107 6353100
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Live chat Email us Service Code: 9131617034
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Would not recommend, unsafe vehicles and prices different than advertised.

Reviewed: Thu, Feb 7, 2019
About Routes: 5.7 /10
I would not recommend using them. The location was initially unable to provide me with the car I requested (economy car) and instead gave me a jeep wrangler. The vehicle was unsafe to drive and could have resulted in a serious accident as a bolt for the rear control arm/axel was missing and I was informed of this by a stranger since I do not know much about the jeep. Routes did provide me with an alternative vehicle that also seemed to have weird sounds when driving. Additionally, the rate for prepaid tolls does not match the description on their policies (4.99/day + usage) and is significantly higher (11.99/day), resulting in a much higher cost than anticipated. Overall, the staff was nice but vehicles are either worn out or unsafe and the false rate advertised on their website felt like a bait and switch strategy.
About QEEQ: 8.0 /10
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Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Aug 31, 2019
“Car great but Routes counter staff didnt seem aware of what was already prepaid.”
About Routes: 9.0 /10
Far too pushy on extras such as liability cover
About QEEQ: 10.0 /10

V.Nemec

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, May 14, 2019
“Rental agent was horrible”
About Routes: 5.7 /10
Lady we set rental up with EXTREMELY RUDE, left us at counter 20 minutes, no explanation. Talking down to us entire time. VERY high pressured and RUDE

A.Ronen

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, May 4, 2019
“my worst ever.”
About Routes: 5.7 /10
The worst experience ever! the car was dirty, smelly from cigarettes, and the fuel wasn't on full (half way to the other bar), When i returned the car, the young guy that was checking me out was rude ( I think his name is Edward- not sure). .I'm renting cars for years, all over the world, and never had this experience. I wrote them an email about it (1st time I ever send an email about this kind of situation). I really hope that they will find a way to compensate me.
About QEEQ: 10.0 /10
great!

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Apr 30, 2019
“Long wait for pick up. Some car issues.”
About Routes: 6.8 /10
We waited for over an hour to be picked up at the airport. I called several times, but the call wasn't answered each time. As you can imagine, this was a bit distressing on arriving in a foreign country. The car itself was fine, apart from one of the tires was inflated to only 21psi, the others were 46psi. I didn't notice this until we started driving so I had to inflate this twice during the car hire. The brakes on the car were quite poor as well. Routes attempted to sell us a car toll sticker for $12 a day, saying that there were many toll roads in Orlando. We didn't have to pay a single toll, despite driving every day of our holidays.
About QEEQ: 10.0 /10
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S.Choudhry

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Jan 26, 2019
About Routes: 4.0 /10
Terrible experience. Did not get the car I was promised. I waited 2 hours at the counter, 4 cars were returned but she will not give me. She demanded extra 28 dollars per day for the Nissan Rougue that was promised.

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